Ready to get your hands on Helmut’s goodies? 

At Helmut Mutant, we're all about speedy deliveries and top-notch service! As a dropshipper, we work closely with a tight-knit crew of awesome suppliers and warehouses, known for their lightning-fast shipping and top-quality products.

Here's the scoop: If you place your order Monday to Friday before 3pm, it's generally zooming out the door on the same day. Orders after that? No sweat, they'll be winging their way to you bright and early the next day. Weekend orders? Hang tight until Monday, and Helmut will have them jetting your way.

Oh, and if there's ever a hitch in our swift shipping plans, we'll shoot you an email within 24 hours of your order, just to keep you in the loop. Get ready to unbox the excitement!

Once upon a time in a world where mutants ruled the delivery game, there was a legendary creature known as Helmut. Helmut was no ordinary mutant; for he had the power to whisk your orders through space and time to your doorstep!

Now, hold onto your hats, because the timing of your delivery journey depends on which drop shipper Helmut partners with and how far they are from your humble abode. But fear not, dear customer, for once you have summoned your desired treasures, Helmut wastes no time in dispatching them into the ether.

Within just 24 hours, your package will embark on its epic adventure, hurtling through dimensions and time warps to reach you within a few business days. And just like a trusty sidekick, Helmut will send you tracking information, so you can follow the thrilling saga of your delivery.

But beware, brave souls, for every hero needs a signature upon delivery! Unless, of course, you dared to request a safe drop—at your own risk.  For treasures worth more than $300, Helmut guards them with the ferocity of a hissing alley cat protecting its kittens, so safe drop is not possible. 

So, adventurers, choose your fate wisely as you embark on this wild and wondrous journey with Helmut, the mutant delivery master!

If you find yourself in a pickle and need to cancel your order, fear not! Just shoot us a quick email, and if Helmut hasn't kicked it into gear yet, he'll work his magic to cancel it and conjure up a refund for you faster than you can say "mutant mayhem."

Helmut offers no refunds once your order is on the way, due to the personal nature of the products he sells.

Hey there, fellow mutant!  While we totally get the excitement of adding to your cart, please give it a little extra thought before hitting that buy button. Because of the unique and intimate nature of our products, we can't offer an exchange just because you've had a change of heart.

But fear not, explorer! If you stumble upon a faulty item within 30 days of its adoption into your collection (and it's not because you've been playing too rough), we've got your back. Just flash us that proof of purchase, and we'll happily arrange an exchange, refund, or even some magical repairs.

Got a misbehaving item? Drop us an email, and we'll walk you through the return routine, making sure your refund or exchange sails smoothly. For the nitty-gritty, check out our Returns and Refunds policy. Happy shopping!

At Helmut Mutant, we've got your back with a three-month warranty on all of our online goodies, no matter what. Just keep 'em safe from mischief and neglect!

But wait, there's more! Some of our items come with an extra layer of protection from the manufacturer. If one of those babies decides to act up within the item’s listed warranty period (and it's not because you've been up to no good), we'll dive into action, reaching out to the manufacturer to secure you a replacement. If you've got a product covered by the manufacturer's warranty that's misbehaving, drop us an email!

Sometimes our online inventory likes to play hide and seek. If you snag a product that turns out to be AWOL, fear not! We'll reach out within 24 hours to break the news gently and give you options: a refund, an exchange, or if you're feeling zen, we'll spill the tea on when your item will make its grand entrance.

And hey, if you've got a cart full of goodies, don't fret! We'll send the available items your way pronto, with the missing piece joining the party fashionably late once it's back in stock.

Got a burning desire for intel on our products or how to wield them like a pro? Well, Helmut Mutant isn't just any old expert; he's practically the Einstein of his quirky realm! 

Shoot over your queries, and he'll crack his mutant brain to serve up some seriously enlightening answers. Don't be shy; shoot that email through to get his lightning fast little mutant fingers flying!

We like to flaunt our out-of-stock items on the site just to keep you gagging for them - we’re keeping you in the loop that these products are basically on a vacation, but will eventually return to duty!

If you're desperately eyeing vanished merchandise on our site, hit us up directly. We can try to pull some strings with our suppliers, or even conjure it up from thin air for you. And hey, we might even toss in a wild guess about when it'll grace our shelves again!

Helmut swears he will endeavor to respond to all queries within 24 hours wherever possible!

Now for the super serious stuff:

We use the eWay Internet Payment Gateway to provide a safe and secure environment for the authorisation of credit card transactions over the Internet. We cannot see your credit card data and it is not stored on our website. 

Our Payment Gateway is SSL256 bit By Geotrust True Business ID. Helmut Mutant (HM Distribution Services Pty Ltd) will not disclose your information to any other third parties.